ReelTime Support
Welcome to ReelTime Support.
Whether you need help getting started, have a question about a feature, or would like to report an issue, we're here to help.
Frequently Asked Questions
How do I join my fishing club?
ReelTime is available to members of participating fishing clubs. Contact your club administrator or riverkeeper if you require an invitation or access.
Why does ReelTime use my location?
Location is only used during an active fishing session that you choose to start. This allows ReelTime to provide live angler activity, beat occupancy, navigation and catch logging features.
Location sharing is optional and controlled by you.
Can other members see my exact location?
No. Angler locations are intentionally blurred to protect members' favourite fishing spots while still providing useful information about beat occupancy and fishing pressure.
How do I report a bug or suggest a feature?
We're continually improving ReelTime and welcome your feedback.
Please email:
When reporting an issue, please include:
- Your device model
- iOS or Android version
- App version
- A brief description of the issue
- Screenshots if possible
Contact
Email: support@reeltime.app
We aim to respond within two working days.
Thank you for helping us improve ReelTime.